Rosana ALVES, Ana Claudia Camargo Gonçalves GERMANI, Francis Solange Vieira TOURINHO, Siulmara Cristina GALERA, Andréa Aparecida CONTINI, Sandra Rosa Sponchiado GASPARINI, Gustavo Salata ROMÃO

Original title: Segurança do Paciente: educação à distância como estratégia de ensino-aprendizagem

Published in

Keywords: Health System, Healthcare, Patient Safety.

The World Health Organization (WHO) estimates that care-related assistance errors determine damage affecting thousands of individuals around the world. The error leads to permanent damage or even death; and also leads to an increase in hospitalization time and also to financial costs (WHO, 2008) 1. A number of measures have been taken, based on the report " To Err is Human: building a safer health system" (19992), which referred to errors related to health care assistance. In Brazil, the National Agency of Sanitary Surveillance - ANVISA (2011) 3 reinforces the objective of avoiding harm to patients, and considers the error as a human condition, being an opportunity to get to know, learn and prevent errors in health services. In this direction, the Patient Safety has been widely discussed among professional health classes and also in the scientific environment, however there are gaps between the translation of knowledge to the practice of health professionals. The objectives were to raise awareness among teachers of the health professions on the issue of Patient Safety, to disseminate knowledge about the subject, to present and discuss the National Patient Safety Program (NPSP), through a Distance Learning Course (DLC) using the Moodle Platform. The DLC course was set up in three blocks and course evaluation. Teachers in the health area of several College Education Institutions were the target audience. Each block, with an average of 10 days, provided scientific articles and videos as material for consultation. Each block also presented a task followed by collective or individual feedback. The participant can contribute at any time, even after the deadline established. The 1st Block presented a video of the World Health Organization on "Patient Safety", the task being the discussion in the Forum. The 2nd Block was based on the analysis of photos of patient's risk situations. Finally, the 3rd Block requested the proper application of the Clinical Simulation to its course reality, considering the goals of the NPSP. On average, 35 teachers (from a target audience of 50) took part in all course activities. The Content analysis, according to Bardin, of the posts in the Block 1 from the Forum, demonstrated teachers' facilities and difficulties in promoting Patient Safety in their daily activities. In Block 2, was realized the questionnaire of the photos analysis. The feedback counted with the correct responses based on the NPSP (where most detected the error) and a consolidated response of participants. In Block 3, the video analysis about simulation and participation in the forum reinforced the importance of implementing activities or scenarios of simulated practice where the teaching-learning process in Patient Safety could be addressed, with aspects focused on the application of the NPSP. We consider that we have achieved the previously established objectives, since: 1) it was possible to present and discuss the NPSP; 2) there was a stimulus to the reflexive process on the applicability of the Patient Safety guidelines through photographic analysis; 3) the application of the knowledge to each participant's work environment was encouraged.